Privacy Policy

Last updated: December 1, 2024

Introduction

CADesignPro ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cadesignpro.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using CADesignPro, you signify that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information Voluntarily Provided

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms requesting services or information
  • Subscribe to our newsletter or mailing lists
  • Request quotes or proposals for services
  • Communicate with us via email, phone, or messaging services
  • Create an account to access our services or portals

This information may include your name, email address, phone number, company name, job title, website URL, project description, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit the Site, we automatically collect certain technical information including your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date stamps, and the duration of your visits. We collect this information using cookies, web beacons, pixels, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services and Site functionality
  • To respond to your inquiries and fulfill service requests
  • To send marketing communications, newsletters, and promotional materials (with your consent)
  • To analyze usage patterns and improve user experience
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our agreements
  • To personalize content and recommendations based on your interests

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who assist us in providing services (hosting, analytics, email delivery, payment processing)
  • Legal Requirements: We may disclose information when required by law, court order, subpoena, or government request
  • Business Transfers: Information may be transferred in connection with mergers, acquisitions, or sale of assets
  • With Your Consent: We may share information when you explicitly authorize us to do so

4. Security of Your Information

We implement comprehensive security measures to protect your personal information, including SSL encryption, firewalls, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and protect your account access.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.

We use analytics services like Google Analytics to understand how visitors use our Site. These services may collect information about your browsing behavior across multiple websites.

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt-out of marketing communications
  • The right to data portability

To exercise these rights, contact us at [email protected] or +1 (416) 782-3491.

7. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies before providing personal information.

9. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

CADesignPro
250 Yonge Street, Suite 2201
Toronto, ON M5B 2L7
Canada

Phone: +1 (416) 782-3491
Email: [email protected]

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy on our Site. Your continued use of the Site constitutes acceptance of any updates to this Privacy Policy.